What is included in the ticket price?
Your ticket price includes generous food and drink samples (sometimes alcoholic) at multiple locations visited throughout your chosen tour. You are not responsible to leave gratuity at any of the establishments we visit. Additionally, your ticket affords you the opportunity to experience either city in light of its history, culture, and current state with help from our knowledgeable and fun tour guides. In many cases, you will have the chance to learn about the restaurants and the food from the owners themselves!
What is not included in the ticket price?
Parking, souvenirs, and tour guide gratuity (standard of 10-20%) is not included in your ticket price. Contained in your confirmation email will be specific instructions and a map on parking, which should only cost $1.00 - $4.00.
How do I pay for my order?
Our website is totally secure and is encrypted using SSL technology. We use PayPal for credit card processing. You do not need a PayPal account. Simply click on link that says you want to pay with a debit or credit card.
Should I give the tour guide a tip?
Leaving a 10%-20% gratuity for your tour guide is customary, especially if you had a great time and wish to recognize the tour guide for a job well done. A tip is always greatly appreciated.
Do I have to purchase tickets in advance?
Yes, you must purchase your tickets at least two hours prior to the tour. However, to maximize your chances of getting the day, time, and number of tickets you prefer, please book well in advance as tours sell out. Tickets can be purchased through our secure website via Visa, MasterCard, Discover, or American Express. We use PayPal as our processor, but you do not need a PayPal account to use your debit or credit card. Unfortunately, cash is not accepted.
Where do we park and meet?
After you have paid for your order, you will receive a confirmation email with an pertinent information on the meeting place with a map and information on parking garages. Generally, parking is within one block of our meeting place, and we ask that all participants arrive 15 minutes prior to tour start time. This information comes to you after your payment is processed.
How long are the tours?
Shorter tours run an hour-and-a-half, regular-length tours run two-and-a-half hours, and our longer tours can run up to four hours. The time of the tour will be noted in the description page.
Which tour is best for me?
All of our tours are unique, and we encourage you to try them all! There is no overlap of food tasted and places visited across our tours.
How many people can attend one tour?
We like to keep our groups small and intimate, so we comfortably serve groups of up to 12 people. Our partners, however, require we have a minimum of five to six people per tour. *We reserve the right to limit the number of participants and to cancel a tour that fails to attract minimum enrollment. In the rare situation we cancel a tour that fails to attract minimum enrollment, we will contact you ahead of time to reschedule your tickets or issue a full refund, whichever you prefer.*
What if I am a vegetarian or have allergies or dietary restrictions?
Please let us know in advance of the tour if you have a dietary restriction, and we will do our best to accommodate you. However, because we determine the menu far in advance, we cannot guarantee substitutions though we will always have a vegetarian option. We cannot guarantee any substitutions if we are not told of the allergy in advance of the tour.
Should I eat before the tour?
Because there is an abundant amount of food served, we suggest only a very light breakfast or lunch. Our Manitou Springs and Old Colorado City tours take the place of dinner.
Do you offer refunds?
Unfortunately, because of the time and energy involved in setting up the tours and because your space is being guaranteed on the tour, we are unable to give refunds or offer to reschedule. No partial credits, refunds, or rescheduling is allowed for partial attendance, no shows, or late arrivals. It is your responsibility to show up at the right location, on time. The tours depart promptly. If you are unable to attend, please pass your ticket along to another foodie!
What happens if it rains or snows?
We Coloradans joke that if you don’t like the weather, just wait five minutes, and it will change! Fortunately though, Colorado Springs experiences over 300 days of sunshine every year, so our tours take place rain, snow, or shine. Tour participants are encouraged to dress comfortably and according to weather conditions. Casual attire with comfortable shoes is acceptable and encouraged. In the event of anticipated inclement weather conditions or when in doubt, we encourage you to bring accessories such as umbrellas, rain coats, gloves, hats or coats.
Is time allotted for shopping during the tour?
Yes, in most cases there will be limited time during the tour if you would like to purchase souvenirs or gifts along the way. There are a few locations where you will receive a special store discount as a tour participant.
Is there alcohol served on the tour?
Yes, there is alcohol served on every tour but not at every dining destination (with exception to The Springs Brew Tour). If you are underage, have someone underage attending with you, or would like a non-alcoholic version, please let us know. There is also water available at most stops.
How much walking is involved?
Our tour is at a moderate pace and spans the distance of up to only about nine blocks in Colorado Springs, five blocks in Manitou Springs, and five blocks in Old Colorado City. We also sit down at most locations for 15-20 minutes each.
Does this tour have anything to offer area residents?
Absolutely! Many of our attendees live in the local area. Locals often take the tours to learn about the unique restaurants that surround our cities.